We keep your systems running

How to reach us

For sales and new projects, use the contact form so we can route your request to the right lead.

For existing engagements, use the channels and escalation path defined in your statement of work or support agreement. If you are unsure which channel applies, call 1-888-BDS-NET1 and we will connect you.

Remote Support Agent — Software Downloads

Other versions

• Windows Full Client

• aarch64.dmg

• x86_64.AppImage

• aarch64.flatpak

• x86_64.flatpak

• aarch64.AppImage

• suse-aarch64.rpm

• aarch64.rpm

• aarch64.deb

• x86_64.pkg.tar.zst

• suse-x86_64.rpm

• x86_64.rpm

• x86_64.deb

• x86_64.apk

• aarch64.apk

What we treat as urgent

• Production down or materially degraded for systems we operate or support
• Security incidents affecting your network, endpoints, or line-of-business applications
• Data integrity or backup issues blocking operations, payroll, or financial close

Everything else is triaged by impact and scheduled alongside your roadmap.